Refund policy

You can cancel Pro any time, in a few taps on your account page. After you cancel, you are not charged again.

Monthly plan

• We do not refund the month you have already paid for.
• When you cancel, Pro stays on until the end of that month, and the next month is not charged.

Yearly plan

• When you cancel, Pro stays on until the end of the year you paid for, and the next year is not charged.
• If you would rather have the money back, email us. We refund the full months you have not used yet, and Pro ends on the day of the refund.

Anything else

If something unusual happened, for example you were charged by mistake, email hello@calyvent.com and tell us what happened. We look at every case and decide fairly.

How refunds are paid

Payments go through Stripe, so refunds go back to the card or account you paid with, through Stripe. They usually show up within 5 to 10 business days, depending on your bank. Please email from the address you use to sign in, so we can find your account.

Your codes keep working

Cancelling or getting a refund does not switch your codes off. Every dynamic code keeps sending scans to its last destination. Only editing locks. Free static codes are not affected at all.

Nothing in this policy takes away any rights you have under the consumer laws where you live. See also our terms andpricing.